2021年12月22日,备受全球旅游零售业界关注的《穆迪戴维特报告》“2021年度人物”揭晓,中免集团总经理陈国强荣获“2021年度人物”。此前他曾于2017、2018和2019年蝉联了三届该奖项,在2020年该奖项颁发给行业抗疫一线人员以表达致敬后,今年陈国强总经理再次当选。
穆迪“2021年度人物”
《穆迪戴维特报告》在报道中表示:“过去两年里,很少有人能像中免集团总经理陈国强那样,向业界发出如此令人振奋和鼓舞的声音:‘让我们以开放、交流、合作、创新的态度,共享中国旅游零售市场,开创全球旅游零售行业新格局。’”
“Let’s work together to explore China’s travel retail market and create new patterns in the global travel retail industry, with openness, communication, cooperation and innovation.” Few voices have resonated with as much inspiration and encouragement to the rest of the industry over the past two years as that of China Duty Free Group (CDFG) President Charles Chen.
“2020年3月,在至暗时刻,中免集团已着力步入复苏轨道。在全球其他销售渠道大都遭受冲击的情况下,他鼓励品牌合作伙伴探索海南离岛免税等市场。自那时起,中免集团在旅游零售业中发挥的领导作用愈发凸显。”
In the darkest of times, in March 2020, when CDFG was already in recovery mode, he exhorted brand partners to explore the China domestic duty paid and Hainan offshore duty free opportunities when virtually no other sales outlets existed worldwide. Since then, CDFG has taken on a true leadership role within travel retail.
“中免集团是如何取得这些成绩的?通过与合作伙伴一起为线下线上活动设定新的基准,通过投资提高自身零售地产的标准,不断创下零售额新高,与此同时,海口国际免税城将于明年开业,它将成为中国乃至全球旅游零售业的又一个地标。新冠大流行时期,中免集团已成为全球*大旅游零售商,即使在全球市场复苏后,中免集团仍将在未来几年内继续占据*地位,取得如2020年和2021年这样的佳绩。”
How? By setting new benchmarks for physical and digital activations with its partners. By investing in raising the standard of its own retail real estate, on- and off-airport, both for today and for tomorrow – the new Haikou International Duty Free City will be a landmark for Chinese and global travel retail when it opens next year. And by reaching new heights in sales terms. Amid the pandemic CDFG has attained the status of world’s number one travel retailer, a position it will surely occupy for years to come, even as the global market recovers, such has been its impressive performance in 2020 and 2021.
“凭借高品质、专业性和对消费者的深刻洞察,中免集团帮助其行业合作伙伴扩大了品牌声量。迄今为止,陈国强带领中免集团取得了巨大的成就,未来有望获得更多成就。”
CDFG has helped its industry partners build volume and reach during COVID times, delivering with quality, professionalism and an intimate knowledge of its consumers. The guiding hand of Charles Chen has been instrumental in its achievements to date, and the promise of much more to come.
中免集团总经理陈国强荣获穆迪“2021年度人物”
在母公司中国旅游集团的领导和支持下,中免集团形成了横向拓展品牌、纵向深耕品类的双向拓展通路,同时积极探索新消费习惯下旅游零售市场数字化服务创新,推动国内旅游零售业快速发展。
作为全球旅游零售和免税行业的权威媒体之一,《穆迪戴维特报告》自2002年公司创办以来便开始了“年度人物”评选活动,表彰其为促进全球旅游零售及免税行业发展做出的突出贡献。荣膺穆迪“2021年度人物”的还有卡塔尔航空集团首席执行官Akbar Al Baker、WanderSafe创始人Stephenie Rodriguez、希思罗机场零售及地产总监Fraser Brown等。